Being a gold Microsoft partner, Trax holds an impressive portfolio of implementations for Microsoft CRM solutions.
Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they’ve spoken with, when they spoke, and the topic under discussion.
Microsoft Dynamics CRM Online is a powerful CRM service with offline access, excellent reports, and tight integration with Microsoft Office 365. Much like other more expensive solution Salesforce.com Sales Cloud, Microsoft Dynamics CRM Online targets large enterprises, and the price tag and software interface reflects this. If your organization is heavily invested in Microsoft technologies such as SharePoint and Office 365, Microsoft Dynamics CRM Online will give you a much better experience than other solutions.
Dynamics 365 breaks down the artificial silos of ERP and CRM and will deliver new purpose-built applications these applications work seamlessly together to manage specific business functions, including Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Dynamics 365 for Finance and Operations, Dynamics 365 for Retail and Dynamics 365 for Talent.