Supply chain improvement journey starts here!


Supply chain improvement journey starts here!

‘TRAX 360 SCM Diagnostics’ evaluates SCM bigger picture and pinpoints supply chain challenges and improvement opportunities. TRAX in-depth comprehensive analysis utilizes ‘TRAX-ToolBox’ which is a quantitative, objective and actionable methodology that provides proven development solutions.


Leadership, culture or other factors may drive organizations’ change. What distinguishes topperforming organizations is how they embrace change by identifying and transferring best practices, and by consistently benchmarking.

SCM Strategic Management Assessment

TRAX provides a strategic assessment that evaluates supply chain strategy, stakeholders’ alignment, and hierarchical execution orientationAlso, it examines the supply chain structure, objectives, governance, network optimization, competencies, budget management, integration, visibility, and information flow.


SCM Operational Assessment

TRAX supply chain operational assessment focuses on the three main pillars of management, people, process, and automation, and whether they are aligned to achieve supply chain objectives.

SCM Functional Assessment

TRAX dives deeply into the details of each function’s structure, processes, and performance to understand improvement opportunities.

Network Design

Supply chain network design optimizes the flow of materials, products, and services through determining locations, activities, number and size of facilities, and logistics investment across the network.

TRAX offers an effective network design, optimization simulation, mathematical optimization, and AI solutions that help the customer to maintain the most efficient network.


Supply Chain Strategic Management

Supply chain is a key player in achieving corporate strategy. A good supply chain will support profitability, customer service, operations excellence and sustainability. Supply chain strategic management refers to:

  • Establishing supply chain structure, objectives, rules and responsibilities
  • Designing and optimizing supply chain network
  • Defining supply chain core competencies and utilizing them to achieve company strategy
  • Managing and controlling supply chain budget
  • Building an insight into other companies supply chain practices and performance for benchmarking
  • Designing and implementing the preferred level of integration with external and internal stakeholders
  • Enhancing visibility and information flow to higher management for decision support

TRAX models a complete supply chain strategic management that provides development and drastically improves business performance. The main objective of supply chain strategic management is to build and maintain an agile and resilient fabric.

Strategic Planning

Strategic planning will set the destination where all decisions, development, activities, and efforts should be directed to and aligned without wasting time or resources in contradictory actions.

TRAX will provide supply chain strategic planning solutions to help the company:

1- Set the plan to achieve strategic objectives

2- Cascade strategic plans to operational, functional, and enablement planning levels

3- Assign rules, authorities, and responsibilities to stakeholders

4- Establish performance management and benchmarking

5- Ensure discipline and commitment to achieve the strategic objective

A sound supply chain strategy will direct all efforts for continuously improving supply chain competitiveness.


Organization Structure

An organization structure should not be built in isolation from supply chain governance model; both work in integration to break silos while preserving functional alignment.

TRAX helps clients to build lean yet effective supply chain organization structure based on the strategic, operational, and functional levels, and encourages clients to revisit and optimize the organization structure every year.   


A company’s supply chain is no more considered a cost center; its contribution to achieve company objectives and gain competitive advantage is increasingly critical. Client organization objectives such as customer service, profit, operations excellence, sustainability and more cannot be achieved without the contribution of robust and agile supply chain.

TRAX provides a client with deep analysis to identify supply chain competitiveness and development opportunities to maximize supply chain contribution.

Budget Management

Supply chain budget planning and control is one of the supply chain strategic management tools that focuses on cost optimization.

TRAX’s approach is to establish dynamic budgeting processes that respond faster to changes in business volumes and market trends.

Supply Chain Market Intelligence

TRAX encourages supply chain managers to investigate the local and global market to collect information about new best practices, competition’s service offerings, material and services cost, economic conditions, geopolitical situations, commodities market trends, new technologies, and suppliers and customers feedback about the services they receive from the company as well as competition.

Continuous flow of information about the supply chain external environment will keep the supply chain highly responsive and agile. TRAX helps its clients to plan organized activities for supply chain market intelligence and data collection.

Stakeholder Management

Supply chain strategy sets the directions for managing stakeholders including suppliers, vendors, LSPs, subcontractors, and other stakeholders. TRAX recommends categorization models to be implemented across supply chain stakeholders identifying the management rules for each category.

Corporate Governance

Corporate governance establishes the relationship between the owners and board members from one side and executives from the other side. Supply chain strategy should establish and enable the bottom up flow of information and enforce top-down decisions.

TRAX helps the client to build a long-term corporate culture by designing and implementing an effective governance policy that considers business culture and integrated systems.

Business Continuity Management (BCM)

Business continuity management will move your business to the next level of risk management. BCM focuses on building a strategy to manage risks beyond the control of the client’s organization.

TRAX BCM model develops resilient supply chain with quick recovery management strategy, plans, and scenarios across the entire network to face major risks such accidental failures, natural disasters, geopolitical challenges, and acts of terrorism.

Supply Chain Operational Management

TRAX supply chain operational management focuses on the core elements of the supply chain model. This development dimension focuses on processes, people, technology and enablement across the entire supply chain fabric.


TRAX helps its client to build controlled processes avoiding unnecessary complexity. Structuring dynamic  processes is achievable by weaving the four elements of supply chain operational management.


People are the most dynamic element in supply chain operational management. The complex nature of people management can represent great opportunity if managed properly. TRAX helps its client to optimize supply chain organization structure, and defines detailed job requirements, job descriptions, people’s psychometric and skills assessment, career path recommendations and focused talents’ development.


Good people with well-structured processes may face challenges to effectively achieve and sustain their performance without weaving them into enablement layers. A robust business model will be impeding governance, compliance, continuity, risk management, sustainability, visibility, performance management, innovation, team development, security and continuous improvement within the process, people and technology.


Automation is the key driver behind supply chain evolution; it is an important element in supply chain operational management. ERP systems, IOT, blockchain, AI, advanced analytics, robotics, and other technology developments add a lot of value to supply chain evolution and effectiveness. TRAX consulting recommends improving supply chain readiness before related technology implementation; it will be more effective to employ the four elements of operational management in a well-designed weaved solution.


Supply Chain Functional Management

TRAX’s supply chain functional management focuses on functional dimension. This development dimension focuses on planning, procurement, logistics and distribution. Supply chain functional development will dive deeply into a function or group of functions to develop certain pain(s) area.

SCM Enablement

Governance Model

Healthy supply chain governance is an essential business need; it is about building supply chain structure, responsibilities, rules, collaboration, visibility, and control across the supply chain. This is the part of supply chain that tunes up the operational key factors of people, processes, and automation to follow specific standards.

A good governance model would protect people from making mistakes by establishing clear rules and guidelines. TRAX governance system works perfectly harmonious providing the company with robust yet agile business solution.

Risk Management

Supply chain risk management is one of the key subjects that need more attention in our region. Establishing an effective risk management model that manages supply chain threats should be on top of every organization’s priorities.

TRAX helps its clients to forecast, assess, and adopt the proper risk management strategy. TRAX supply chain risk management model considers the unique challenges in our region and unique situation of each company providing workable risk management solutions.

Compliance Management

Companies should maintain a culture of integrity and compliance across its end to end supply chain, while considering the requirements and expectations of stakeholders. Integrity and compliance are therefore the basis for a successful and sustainable organization. Compliance should be embedded in the company culture which will develop a positive behavior and attitude of company internal and external stakeholders.

TRAX consulting will help your company build a compliance model that demonstrates the company’s commitment with relevant laws, which include legislative requirements, industry codes and organizational standards, as well as standards of good corporate governance, best practices, ethics, and community expectations.

Sustainability Management

Sustainability is about building a business model that is capable of surviving and evolving. A company may achieve sustainability not only by adopting a business model that is economically successful but also by meeting its commitments towards environment and social responsibility.

Saudi vision 2030 considers sustainability as one of the priorities to be achieved within the next few years.

TRAX consulting audits business sustainability to define related gaps and disconnections. TRAX plans the road map for a transformation to a sustainable organization. TRAX’s model helps its clients to establish not only a resilient sustainable business model, but also to own a distinct competitive advantage.

Performance Management

It is very true that you cannot manage what you cannot measure, and you cannot assess what you measure unless you have a standard or objective to benchmark against. Referring to the classical PDCR cycle, performance management is the key to manage and control.

TRAX will help you to set up a detailed performance measurement system that is integrated in the processes by building control gates and enabling visibility, benchmarking, and trigger improvement opportunities.

Visibility Management

Visibility is a fundamental management requirement to provide relevant stakeholders with ready-to-access, respective, accurate, timely, and meaningful information. TRAX helps its clients to increase confidence through enhanced visibility for effective information gathering derived from the integrated models that focus human intervention on value added activities.

Innovation Management

Supply chain works in a very dynamic environment with many variables that are not fully controlled by the supply chain team. Building a vibrant supply chain model that is flexible, adoptable, and capable of evolving, is dependent on supply chain innovative solutions. Supply chain innovation is the ignited initiatives of every stakeholder in the supply chain; company employees, supply chain team, customers, suppliers, LSPs, and management. Ideation and innovation should be enabled in the business governance while keeping the supply chain active and evolving.

Focused Team Development

Achieving the best training return on investment depends on clearly defining certain job requirements versus related employee’s skills; the gaps will guide the client to plan a focused employee-development.

TRAX provides a deep assessment for job requirements and people’s skills to develop a focused solution that provides the best return on the investment.

Continuous Improvement

TRAX-ToolBox improvement methodology opts for the most suitable tools to manage improvement opportunities. It contains effective tools such as the theory of constraints, SCOR Race-Track, Lean Six-sigma, and many more to deal with the priorities of business challenges that deliver the highest return on investment.

SCM Automation Readiness

Implementing automation in supply chain management could be a real challenge when the supply chain business model is not functioning properly because of challenges arising from people’s inefficiency or incapable processes.

TRAX delivers customized solutions that optimize business processes and develop people to be ready for automation. Supply chain automation readiness services are designed based on selected ERP modules for system implementation.

SCM Pre-assessment

Supply chain pre-assessment is a higher level of assessment designed to evaluate a client’s supply chain readiness to implement an ERP system. The output of the pre-assessment is a report that explains high-level improvement opportunities.

SCM Assessment

Supply chain assessment is designed to dive deeper into the client’s operations to assess both operational and functional supply chain dimensions; TRAX SCM assessment provides a clearer and more detailed picture on the customer’s supply chain complexities, challenges, and improvement opportunities. It is an essential step to pinpoint weaknesses, propose and prioritize improvement projects to develop the client’s capabilities and increase the readiness of ERP implementation.

This assessment is designed to fit the selected ERP implementation. TRAX already built assessment solutions for Microsoft Dynamics, Oracle, and SAP; further assessment of other ERP solutions can be built upon client’s request.

Business Process Optimization

Client supply chain processes need to be optimized before ERP implementation; it is not recommended to automate un-optimized processes.

TRAX ToolBox is a robust improvement approach that utilizes the most appropriate improvement methodology and tools for a certain project. Process optimization will maximize ERP implementation return on investment and expedite the change management.

People Development

A system may not function properly without people’s readiness and acceptance of change. TRAX will help clients to get the supply chain team up to speed with the new ERP implementation. TRAX will provide supply chain team with an appropriate development for ERP implementation; it is an important step to get people buy-in for the new system and maximize implementation success opportunity.

SCM Enablement

In the automation readiness engagement, TRAX focuses on the governance and performance management enablers. Policies, rules, processes, controls, performance management, and visibility should be integrated within the system. This is where the real value of an ERP implementation would come from. TRAX’s unique enablement development model net-weaves supply chain enablers within the supply chain system maximizing ERP return on investment.